Synergy 4

THE WHITEBOARD RULES

OK. You’ve made the commitment to give TerraCottem a go. You’ve found funds in the budget and placed the order. And then you’re being booked into a how-to workshop and you wonder, what’s that all about and is it necessary?

“It was the first time we’d had training come with a pallet of product.” Michael Hamling, Manager Parks & Environmental Operations for the City of Gosnells, is talking about the order they placed roughly five years ago. “You couldn’t help be impressed by the way they backed up the product with the technical training; saying they wouldn’t supply unless we did the training.”

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